1. Detailed description of goods and/or services
Lefa Boutique Hotel (Pty) Ltd is a business in the tourism industry that offers online accommodation bookings.
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 24 hours and delivery / reservation will be confirmed by email.
3. Export Restrictions
We have no export restrictions
4. Return and Refunds policy
The provision of goods and services by Lefa Boutique Hotel (Pty) Ltd is subject to availability. In cases of unavailability, Lefa Boutique Hotel (Pty) Ltd will refund the client
in full within 30 days. Cancellation of orders by the client will attract a 10 % administration fee.
5. Customer Privacy policy
Lefa Boutique Hotel (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569.
6. Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Lefa Boutique Hotel (Pty) Ltd bank account, the details of which will be provided on request.
7. Card acquiring and security
Card transactions will be acquired for Lefa Boutique Hotel (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the
website. Users may go to www.paygate.co.za to view their security certificate and security policy.
8. Customer details separate from card details
Customer details will be stored by Lefa Boutique Hotel (Pty) Ltd separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.
9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
10. Responsibility
Lefa Boutique Hotel (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,
customer service and support, dispute resolution and delivery of goods.
11. Country of domicile
This website is governed by the laws of South Africa and Lefa Boutique Hotel (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under
this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
12. Variation
Lefa Boutique Hotel (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.
13. Company information
This website is run by Lefa Boutique Hotel (Pty) Ltd a private company based in South Africa trading as a Hotel / Travel and with the company registration number REG: and owned by Mr Andrew Rammai Mosime – Company Registration No: 2019/541398/07 – Tax Number : 4670295205
14. Lefa Boutique Hotel (Pty) Ltd contact details
158 Maile Extension Corner R510 &, R556, Rustenburg, 0302 – 087 231 9377 – manager@lefab.co.za